Student Handbook 2009-2010

Welcome to AMDEC

We are pleased that you have decided to take an e-Learning course with AMDEC. Being successful with online learning will take time, patience and perseverance on your part.You must have access to a reliable computer, be willing to ask for help when you need it and keep on track with your work.

top

Please close this window to return to the Student Handbook topic list

 

 

 

Student Handbook 2009-2010

What is AMDEC?

AMDEC is the Avon Maitland District e-Learning Centre and is administered by the Avon District E-learning School Board. This Student Handbook is your guide to AMDEC. It describes the policies and procedures you need to follow to be a successful student. As an AMDEC student, you are expected to know and comply with all of the information in this Student Handbook.

top

Please close this window to return to the Student Handbook topic list

 

 

 

Student Handbook 2009-2010

AMDEC’s three components: Portal, FirstClass® and Front Desk

When your registration is complete, you will be provided with a UserID and password that will allow you to complete the Orientation process. Once you have completed Orientation, you can work on course material at any time of day, and from anywhere, provided you have a computer and Internet access.

 

There are three components to your online course:

The portal website is where you will access your course material (eg., lessons, assignments,and readings). Your teacher will explain how you will use this course material. Note: The address for the portal website is http://amdsb.elearningontario.ca/ All communication with your teacher will take place in your online classroom in FirstClass®.

FirstClass® is the communication/e-mail system (software you install on your computer). During Orientation, you will be given instructions about how to download and install FirstClass® to your personal computer(s). You will use FirstClass® to:

  • access your online classroom(s);
  • send mail to your teacher(s), the Guidance Office, principal, coordinator, office or tech support;
  • submit assignments;
  • access the Assessment and Evaluation schedule for your course(s);
  • read announcements for your class and for all AMDEC students;
  • participate in live chats and threaded discussions.
    fc

Front Desk (Red Apple Office) is AMDEC’s web-based student tracking system that students, parents and schools can use to access the following information:

  • Student Details: Review student details including course enrollment, personal and parent/guardian contact information.
  • Module Completion: View which modules you have submitted (S), which modules have been marked (M), which modules are incomplete or still in progress (I).
    Please note that there will be a time lag (usually a couple of days) between the time you submit or receive a returned assignment and the time your teacher records it in this system.
  • Achievement: Review report card marks. A final report card will be mailed to your home.

To access Front Desk, go to: https://AMDEC.mycourses.ca/raode/frontdesk/login.asp
Follow the instructions for First Time Visitors (right-hand side of screen). The student and parent e-mail addresses that you enter as a First Time Visitor must match the addresses you provided on the student registration form. This is how the system verifies your account and sends an e-mail with your password information.

 

 

 

top

Please close this window to return to the Student Handbook topic list

 

 

 

Student Handbook 2009-2010

Registering for AMDEC courses

student

Students register to take AMDEC courses with the permission of the Ontario secondary school where they are enrolled. The registration process will be completed by the student’s guidance counsellor. Once the student has registered online a confirmation e-mail will be sent that includes the Application for Registration and AMDEC Registration Agreement. The application form must be signed by the principal at the enrolling school.

Students not currently enrolled in a secondary school, who wish to take AMDEC courses, must first enrol at their local school. Questions regarding registration can be sent by e-mail to guidance@amdec.ca

Students may be responsible for purchasing hardware, software, texts or supplies. Check the course description to determine what is needed for each course.

totop

Please close this window to return to the Student Handbook topic list

 

 

 

 

Student Handbook 2009-2010

How to be a successful online learner?

A successful online student will be:

  • Computer literate
  • Organized
  • Self-directed
  • Able to manage his/her time
  • A problem solver
  • An effective communicator
  • Responsible
  • Honest
  • Willing/able to access textbooks (if required), a working computer and Internet connection.

Regulations made under the Education Act include the following requirements for pupils:

  • the student must be diligent in attempting to master such studies as are part of the program in which the pupil is enrolled;
  • the student must be courteous to fellow pupils and teachers;
  • the student must take such tests and examinations as are required by or under the Act or as may be directed by the Minister.

students

totop

Please close this window to return to the Student Handbook topic list

 

 

 

Student Handbook 2009-2010

Summary of Important Dates

September 7, 2010 Orientation and classes begin
February 11, 2011 Last day to register for a course
June 3, 2011
(3:00 pm)
Final day of the AMDEC school year - last day students will be allowed to submit course work (assignments, tests, etc.)
June 10, 2011 Last day a final examination can be written for any AMDEC course.
June 14, 2011
(3:00 p.m.)
Last day hard copies of examinations and signed Examination Declaration Forms will be accepted by AMDEC. Examinations received after 3:00 p.m. on June 14th will not be marked.


totop

Please close this window to return to the Student Handbook topic list

 

 

 

Student Handbook 2009-2010

How much time does an AMDEC course take?

As an AMDEC student you will spend at least as much time with your online courses as you would expect to spend in a “regular” classroom. Each course requires approximately 110 hours of “classroom” time (reading, learning, corresponding, doing experiments, etc.) with additional “homework” time (studying and completing assignments). Students need to ask for assistance when it is required.

Realistic expectations and solid work habits allow students to enjoy their learning and their interaction with their teachers and peers. Students often require a few weeks to adjust to the online environment and the need to structure their own time.

clock

totop

Please close this window to return to the Student Handbook topic list

 

 

 

 

Student Handbook 2009-2010

AMDEC Teachers

AMDEC courses are taught by certified teachers, employed by the Avon Maitland District School Board. Most of our teachers are assigned to both online and regular day school classes. Teachers receive ongoing training and support with the online approach to both teaching and learning.

totop

Please close this window to return to the Student Handbook topic list

 

 

 

Student Handbook 2009-2010

Teacher Office Hours

FirstClass® e-mail is the primary means that you will use to communicate with your teacher. In addition to communicating via e-mail, your teacher will be available to you in a live chat (FirstClass® instant messaging) two times weekly. Your teacher will post the dates/times for all chats in the classroom calendar in FirstClass®. Teachers will archive all chats and post them in the classroom. Students who arrive late, or students who are unable to attend, should read the archived chats.

Remember: You do not have to wait for a chat (office hours) to communicate with your teacher - send an e-mail when you have a question or require assistance.

 

totop

Please close this window to return to the Student Handbook topic list

 

 

 

 

Student Handbook 2009-2010

Class Announcements & Schedules

Your teacher will regularly post announcements/instructions in the main area of each classroom. These e-mails may include instructions for submission of work, chat cancellation, attendance etc. It is your responsibility to read these messages and follow the instructions contained within.

Your teacher will normally answer your e-mailed questions within two school days (not including weekends or holidays) and will normally be able to assess or evaluate the work you have submitted within a week. Occasionally, your teacher may not be able to return marks/assessments within a week because of reasons outside of his or her control. If you do not receive feedback from your teacher within two weeks of submitting an assignment, it is reasonable to e-mail him or her to find out the status of your assignment.

 

 

totop

Please close this window to return to the Student Handbook topic list

 

 

 

 

Student Handbook 2009-2010

Attendance

You must login to both FirstClass® and the portal website at least once every week.

In order to be recorded as “present” in your online class, you must do at least one of the following each week:

  • attend a scheduled class chat,
  • participate in a threaded discussion,
  • send your teacher an e-mail, or
  • submit a completed assignment.

If you will be away or unable to login for up to seven consecutive days, you must receive approval from the AMDEC principal at least three school days before a planned absence. In order for the principal to consider your request, you must be up-to-date with module completion. Use the stationery in the Contact AMDEC conference in FirstClass® to e-mail the principal.

totop

Please close this window to return to the Student Handbook topic list

 

 

 

 

Student Handbook 2009-2010

Contact AMDEC

Once you have completed orientation, a conference called “Contact AMDEC” will become part of your FirstClass® Desktop. In this conference, you will find the stationery/forms that you must use when contacting the following AMDEC staff/services:

  • the principal
  • the coordinator (especially regarding issues of module completion and deadlines)
  • the office (administrative support staff)
  • the guidance office
  • tech support
  • proctor information form

totop

Please close this window to return to the Student Handbook topic list

 

 

 

 

Student Handbook 2009-2010

From the Principal

Once you have completed Orientation, a conference called “From the Principal” will become part of the FirstClass® Desktop. General announcements that all students should read will be posted there. A red flag will normally appear when a new message is posted.

 

totop

Please close this window to return to the Student Handbook topic list

 

 

 

 

Student Handbook 2009-2010

Modified Continuous Entry

AMDEC is run on a continuous entry, non-semestered school basis. Students may begin courses at any time from September until February 11, 2010 with some restrictions. Your local school may require that your courses are completed on a semestered basis. When choosing courses, consider how many you can balance successfully. Once you have started a course, you will be required to meet your deadlines by regularly submitting completed modules.

While continuous entry provides AMDEC students with a great deal of scheduling flexibility, students must stay focused and organized in order to keep up with work. Once you have been admitted to a course you must:

  • log in regularly;
  • complete course work;
  • read and respond to your FirstClass® e-mail, and
  • read classroom postings.

You must begin working on your AMDEC course as soon as you are given access to the course. If you register for a course that is full, you will be placed on a waiting list. The student and the enrolling school will be contacted if/when a space becomes available before the final registration deadline.

totop

Please close this window to return to the Student Handbook topic list

 

 

 

 

Student Handbook 2009-2010

Module Completion Requirements and Due Dates

Students are responsible for establishing a schedule that meets both AMDEC’s due dates (outlined in the chart below) and their own needs (e.g., completing the course by the end of first semester or meeting post-secondary mark submission deadlines). Your schedule should always keep you well ahead of the due dates given below. Students are encouraged to complete their course(s) prior to the final due date.

Except in exceptional circumstances (e.g., illness) and where an extension has been granted by the principal, if a student fails to participate in his/her course(s) weekly, and/or fails to meet the due dates posted below, the student risks being removed from the course(s).

Due Dates
Due dates are determined by the month when
the student is granted access to the course.

Modules up to and including

September
Start Date

October
Start Date

November
Start Date

December
Start Date

January
Start Date

February
Start Date

Module 5
Nov. 5/10
Dec. 3/10
Jan. 7/11
Jan. 28/11
Feb. 19/11
Mar. 25/11
Module 10
Jan. 21/11
Feb. 4/11
Feb. 18/11
Mar. 4/11
Apr. 1/11
Apr. 15/11
Module 15
Apr. 1/11
Apr. 8/11
Apr. 15/11
Apr. 21/11
Apr. 29/11
May 6/11
Module 18
May 20/11
May 20/11
May 20/11
May 20/11
May 20/11
May 20/11
Module 20
June 3/11
June 3/11
June 3/11
June 3/11
June 3/11
June 3/11
Exam
June 6-10
June 6-10
June 6-10
June 6-10
June 6-11
June 6-10
Report cards will be issued after Module 5, 10, 15 and when the course is completed or when the due date has passed, whichever comes first.
Regardless of start date, all students must have a minimum of 18 modules per course completed by
May 20, 2011.
June 3, 2011 at 3:00 p.m. is the last day on which submissions of term work will be accepted.
The last day to write a final exam is June 10, 2011.
Completed final exams must arrive at the AMDEC office no later than 12:00 noon on June 14, 2011.

 

Maximum module submission per week
Sept 7, 2010 - May 20, 2011 2 modules per week per course
May 23, 2011 - June 3, 2011 1 module per week per course

Note:  For GLC2O & CHV2O, students are expected to complete at least half the number of modules for each due date listed above.

TOTOP

Please close this window to return to the Student Handbook topic list

 

 

 

 

Student Handbook 2009-2010

Report Cards

AMDEC will issue four reports on your achievement. Your early progress report will be available for you to view in Front Desk. Progress 1 and 2 will be sent as an e-mail attachment to your FirstClass® mailbox. Your final report card will be mailed to your home.You can also look at your report card marks in Front Desk.
Early Progress Report

When you have completed the first 5 modules of the course, or you have reached your Module 5 due date (whichever comes first), your mark will be posted in Front Desk.

Progress Report # 1 (Mid-term)

When you have completed one half of the course work, or you have reached your Module 10 due date (whichever comes first), you will receive your first Ontario Provincial Report Card.

Progress Report # 2

When you have completed 15 modules of the course work, or you have reached your Module 15 due date (whichever comes first), you will receive your second Ontario Provincial Report Card.

Final Report
When you have completed all of the course work and the final examination or assessment, or the school year ends, you will receive your final Ontario Provincial Report Card.

Using their professional judgment, teachers assign progress marks and final grades that represent the student’s most consistent overall level of achievement with emphasis on the more recent assessment. They then convert the levels to percentage grades.

Level 4 80% - 100%
Level 3 70% - 79%
Level 2 60% - 69%
Level 1 50% - 59%
R failing grade of less than 50%

Mid-term, progress 2 and final reports will also include grading of student learning skills and work habits. Instead of receiving numerical grades in these categories, students will be given descriptors, from “needs improvement” to “excellent.”

 


TOTOP

Please close this window to return to the Student Handbook topic list

 

 

Student Handbook 2009-2010

Learning Skills and Work Habits

Each learning skill will be evaluated as:  excellent, good, satisfactory or needs improvement.

Responsibility
The student:
• fulfils responsibilities and commitments within the learning environment;
• completes and submits class work, homework, and assignments according to agreed-upon timelines;
• takes responsibility for and manages own behaviour.

Organization
The student:
• devises and follows a plan and process for completing work and tasks;
• establishes priorities and manages time to complete tasks and achieve goals;
• identifies, gathers, evaluates, and uses information, technology, and resources to complete tasks.

Independent Work
The student:
• independently monitors, assesses, and revises plans to complete tasks and meet goals;
• uses class time appropriately to complete tasks;
• follows instructions with minimal supervision.

Collaboration
The student:
• accepts various roles and an equitable share of work in a group;
• responds positively to the ideas, opinions, values, and traditions of others;
• builds healthy peer-to-peer relationships through personal and media-assisted interactions;
•works with others to resolve conflicts and build consensus to achieve group goals;
•shares information, resources, and expertise and promotes critical thinking to solve problems and make decisions.

Initiative
The student:                                                                                                                                                                 
•     looks for and acts on new ideas and opportunities for learning;
•     demonstrates the capacity for innovation and a willingness to take risks;
•     demonstrates curiosity and interest in learning;                                                                                            
•     approaches new tasks with a positive attitude;                                                                                            
•     recognizes and advocates appropriately for the rights of self and others.

Self-regulation
The student:
•     sets own individual goals and monitors progress towards achieving them;
•     seeks clarification or assistance when needed;
•     assesses and reflects critically on own strengths, needs, and interests;
•     identifies learning opportunities, choices, and strategies to meet personal needs and achieve  goals;
•     perseveres and makes an effort when responding to challenges.

TOTOP

Please close this window to return to the Student Handbook topic list

 

Student Handbook 2009-2010

Assessment and Evaluation

Students are assessed and evaluated on their work to help them know what is required to improve. Teachers plan assessments in accordance with the Avon Maitland District School Board's assessment and evaluation policies. Students have significant responsibilities for assessment and evaluation and are expected to:

  • communicate with teachers in advance when legitimate difficulties interfere with meeting deadlines;
  • complete and submit assignments according to the timelines which teachers establish;
  • understand the role of the categories of the Achievement Chart in order to help them identify areas of strength and weakness;
  • develop time management skills and set goals for academic success;
  • view assessments as a way to help achieve better results when their work is evaluated;
  • request teacher assistance when needed;
  • think about and use teacher feedback to improve grades;
  • understand that teachers are responsible for teaching a specific curriculum and have administrative deadlines for assessment and evaluation.

Information adapted from “The Learning Consortium: Building Quality Learning Environments”

TOTOP

Please close this window to return to the Student Handbook topic list

 

 

 

 

Student Handbook 2009-2010

Assessment and Evaluation Schedule

It is important to understand that the material in the portal (the course website) is only part of your AMDEC course. An Assessment and Evaluation schedule for your course, which specifies which assignments are to be completed, is posted in each FirstClass® classroom. It is crucial that you follow this Assessment and Evaluation schedule carefully. Your teacher decides which of the assignments described on the portal website are part of the course requirements.

You should print the Assessment and Evaluation schedule and refer to it often. It will tell you which assignments you need to complete and how they will be assessed.

TOTOP

Please close this window to return to the Student Handbook topic list

 

 

 

 

Student Handbook 2009-2010

Formative vs Summative Assessment

All assignments will be assessed either formatively or summatively.

Formative assignments are used as part of the learning process. These assignments give you the opportunity to get feedback on your learning. They are a required component of the course and must be submitted, but they will not be assigned grades. Students who do not complete formative assignments will not be prepared to complete summative work.

Summative work includes assignments and tests that are assigned a grade.
All formative and summative work, including any tests, must be completed in order for a module to be considered complete. You may not put off writing a test and continue working on subsequent modules.


assignments
All summative assignments are assigned grades based on levels in all or some of the four categories (Knowledge/Understanding, Thinking, Communication and Application). The general course information page for each course describes the weighting of each category in the final grade. In all courses, term work is worth 70% of the final grade and the final evaluation (culminating activity and/or exam) is worth 30%.

TOTOP

Please close this window to return to the Student Handbook topic list

 

 

 

Student Handbook 2009-2010

Threaded Discussions

In a threaded discussion, students will be required to post messages, and/or provide constructive feedback to the posting of a fellow student. Check the Assessment and Evaluation schedule to find out which threaded discussions are required for your course. Threaded discussions may be part of the summative or formative work.

To Top

Please close this window to return to the Student Handbook topic list

 

 

 

Student Handbook 2009-2010

Tests

Tests are one type of summative assessment that are included in some modules. To verify that a test has been completed according to the teacher’s instructions, you must have someone (over the age of 18) supervise when you are writing a test. You will be required to include that individual’s name and e-mail address on the test.

Your teacher will send tests to your FirstClass® mailbox as an e-mail attachment. As soon as you download the test your allotted time begins. You must complete and submit your test within the time allowed by your teacher. Be sure to follow all instructions that your teacher gives you. If you are uncertain about any details, ask first to avoid receiving an "incomplete" as a result of exceeding the allowable time.

Do not double click on test attachments. Right click on the attachment and then save it to a specific folder on your computer. When the time comes to send the completed test back to your teacher for evaluation, you will be able to find it. Save your work frequently while you are writing the test! Always download tests to the same folder on your computer...and you will always know where to go to find a test when you need to send it back.

To Top

Please close this window to return to the Student Handbook topic list

 

 

 

Student Handbook 2009-2010

Saving and Protecting Your Work

There is one thing that we know about computers; they are not always reliable. As a student taking an e-learning course, computer failure is something you must be prepared to deal with. It is your responsibility to save copies of all assignments submitted for evaluation. Create a folder on your computer’s hard drive for each course that you are taking. You must make backup copies of your work–both partially completed and completed modules–on a CD, DVD or a memory stick (e.g., USB drive, flash drive, thumb drive). You can install FirstClass® on an alternate computer if the computer you normally use is not operational. Technical issues will not be considered an acceptable reason for falling behind with your work. 
USB

Scan all incoming and outgoing files. If there is a question about origin of an assignment, or if it seems to have been “lost”, you may be asked to resubmit your work. If you wish to organize your e-mails in folders within FirstClass®, please create these folders inside your Mailbox and not on your FirstClass® Desktop.

Note: You must also have up-to-date virus protection software on your computer.

totop

Please close this window to return to the Student Handbook topic list

 

 

 

Student Handbook 2009-2010

Acceptable File Formats

AMDEC teachers are able to accept the following file formats for regular coursework submission. There may be some exceptions if your course requires specialized software. If in doubt, be sure to contact your teacher or tech support for clarification.

Word Processors:

  • Microsoft Word (.doc)
  • Corel WordPerfect (.wpd)
  • Rich Text Format (.rtf)
AMDEC teachers are not able to accept files created within the Microsoft Works Suite of products (i.e., documents with .wps extensions). If you are using Works, you must save your document in .rtf format. If you are using the Microsoft Office 2007 for Vista, you will need to save your files in an older format (Microsoft Office 97-2003) before sending them to your teacher.

When in a software program you can use...File > Save As > ....function to save your work in an acceptable file type.

 

Software
Default Office 2007 Format
Acceptable format for AMDEC submissions
Word
.docx
.doc (or .rtf)
Excel
.xlsx
.xls
Powerpoint
.pptx
.ppt

 

Document File Names

When creating files to send to your teacher, your files should have meaningful names which reflect the contents of what you are sending and who you are.

Example: Jane Doe has completed the assignment for Module 4 in her ENG2Db class. The file name she will give this document is janedoe-eng2db-m4 (StudentName-Course-Module#). If your name is longer than Jane’s, just use the first four letters of your first name and the first four letters of your last name.

  • Do not use spaces in file names,
  • Do not use special characters: Such as ! ~ : $ ( ,
  • Files must have the proper extension assigned by the computer. The extension is the three or four letters that follow the period, e.g. .wpd, .doc, .xls, .pdf. Never manually change the extension; use the Save As function to assign an extension/file type to your document.

E-mail Subject Lines

The subject line of each e-mail that you send to your teacher must contain the course code and module number. If the message contains a question, it must also include the word "question."

Example 1: Jane Doe is taking grade 10 academic English (and is in section b). She is submitting the module 4 assignment. The subject line will read: ENG2Db M4.
Example 2: If Jane wants to send an e-mail to ask her teacher a question about module 4, the subject line will read: ENG2Db M4 Question.

To Top

Please close this window to return to the Student Handbook topic list

 

 

 

 

Student Handbook 2009-2010

Submitting Assignments to your Teacher

Your work is e-mailed to your teacher using the FirstClass® communication system. Please be sure to include an appropriate subject line with every e-mail you send.

To send your work to your teacher:

  1. Save your completed assignment on your computer.
  2. Backup the assignment (i.e. save a copy in a second location such as a memory stick).
  3. Login to FirstClass® - click on the classroom icon for your course.
  4. Double-click the “Send Mail to Teacher” icon to open an e-mail which is pre-addressed to the course Inbox.
  5. Fill in the subject line with your course code and the module #.
  6. Be sure to send the message. Copies of all messages that you send will be saved in your FirstClass® mailbox. It is a good idea to organize your mailbox into folders.

The following screenshot shows a pre-addressed e-mail with a correct subject line and properly named file attached.

message attachment

To Top

Please close this window to return to the Student Handbook topic list

 

 

 

 

Student Handbook 2009-2010

Math Courses

The technology surrounding math courses presents a unique challenge to our students. Therefore, students taking math courses must have access to a fax machine for submission of their assignments/course work and tests. The same day that you fax your math module along with your cover page, you must also send an e-mail to your teacher on FirstClass®. All that is required in this e-mail is the following information in the message's subject line: Course Code, Module #, faxed, Date, Time
Example: MPM2Da Module 2 faxed Oct 25, 4 pm

 

Note: Be sure to follow faxing instructions from your teacher in the FirstClass® Classroom.

To Top

Please close this window to return to the Student Handbook topic list

 

 

 

 

Student Handbook 2009-2010

Science Courses
(and other “laboratory” type classes, e.g., TFJ2O)

Students may be required to perform scientific experiments or work on laboratory type tasks. Parents are required to ensure that adult supervision is provided for these activities if they are completed at home.

To Top

Please close this window to return to the Student Handbook topic list

 

 

 

 

Student Handbook 2009-2010

Final Assessments & Exams

All courses include a final assessment worth 30% of the final grade. Students are expected to complete all course assignments (formative and summative) before completing the final assessment (examination, project, portfolio, etc.)

To Top

Please close this window to return to the Student Handbook topic list

 

 

 

 

Student Handbook 2009-2010

Examinations

In cases where an examination is part of the final assessment for a course, the final examination must be written in the presence of a proctor. You must make arrangements for a proctor, based on AMDEC guidelines (see below). We will provide the proctor with all of the necessary instructions. Examinations will be done on paper, not on the computer. In special circumstances, where the student has an IEP (Individual Education Plan), and only with prior approval by the AMDEC principal, a student may be permitted to complete a final examination using a computer.

To Top

Please close this window to return to the Student Handbook topic list

 

 

 

 

Student Handbook 2009-2010

Proctor Information

You are required to write the final exam at the school where you are enrolled. It is your responsibility to ask the principal or vice principal at your school to arrange proctoring for your AMDEC exam(s). Principals, vice principals, guidance counsellors, and teachers are acceptable proctors (all are certified teachers). The e-mail address provided on the proctor information form must be the proctor's school (professional) e-mail address.

Your proctor is responsible for ensuring that the examination is conducted with integrity and in a manner consistent with AMDEC's expectations. The proctor is responsible for downloading and printing the exam, and returning the completed exam to AMDEC.

If you are not enrolled at your local school, you will:

  • ask a principal or a teacher at a local school to act as your proctor, or
  • contact AMDEC's Coordinator to make arrangements to write the exam at an Avon Maitland District School Board school.
AMDEC reserves the right to refuse any proctor who does not meet our criteria. If you have questions about the proctor process, please e-mail AMDEC's coordinator (coordinator@amdec.ca).

To Top

Please close this window to return to the Student Handbook topic list

 

 

 

Student Handbook 2009-2010

Final Examination Procedures

1.

At least three weeks prior to examination date:.
 

Use the pre-addressed Proctor Information Form found in the Contact AMDEC conference in FirstClass® to submit the following information:

  • The proctor's full name.
  • The proctor's work e-mail address.
  • The proctor’s school/workplace.
  • The proctor’s job title.
  • The proctor's work phone number..
  When the Proctor Information Form is received, an e-mail will be sent to the potential proctor outlining his/her responsibilities. The proctor must reply to this e-mail before s/he can be confirmed. When AMDEC receives your proctor's e-mail reply, you and your teacher will receive a confirmed copy of the Proctor Information Form. If you do not receive this confirmation e-mail, please contact your proctor and ask if s/he has received, and replied to, an e-mail from AMDEC. If your proctor has not received an e-mail, please notify AMDEC’s coordinator immediately.
 
2. At least one week prior to the examination date:

 

Arrange a date and time with your proctor to write the exam. Send an e-mail to your teacher with the date you will write your exam.

 

3. Two days before the examination is scheduled to be written:
. Your teacher will e-mail the exam to your proctor. The proctor will print the exam for you to write. Contact your proctor to confirm that the examination has been received. If your proctor has not received your examination, please notify your teacher immediately.

 

4. The day of the examination:
  Arrive at the examination location at least 15 minutes before the scheduled start time of the examination. If the proctor does not know you, bring photo identification to verify your identity.

 

5. Immediately after the examination is written:
  The proctor is responsible for sending the completed examination and the Examination Declaration form to AMDEC (sending by courier is highly recommended):
Avon Maitland District e-Learning Centre
95 Frances Street East., R.R.#5
Mitchell, Ontario
N0K 1N0

AMDEC will not be responsible for any expenses incurred for writing your exams or sending your exams to the AMDEC office.

Your final mark will not be awarded unless our office has received both the original copy of the examination and the Examination Declaration Form. The final day on which students may write an exam is June 10, 2011. Examinations received after 3:00p.m. on June 14th, 2011 will not be marked.

 

Final Examination Procedures for students who attend one of the nine Avon Maitland District School Board schools:

1. If you finish your course before the end of the school year and wish to write your exam early, talk to the vice principal or guidance counsellor at your school to make arrangements to write your exam. Submit the Proctor Information Form (found in the Contact AMDEC conference in FirstClass®) to the Proctor Inbox. Follow the same procedures outlined above for all other AMDEC students.
2.

If you finish your AMDEC course at the end of the school year, you will write your exam at your home school on Thursday, June 9 or Friday, June 10 (prior to the June examination period at your local school). You do not need to submit a Proctor Information Form, but you must contact your guidance counsellor or vice principal to find out which day you will be writing your exam.

To Top

Please close this window to return to the Student Handbook topic list

 

 

 

 

Student Handbook 2009-2010

The Student Resource Centre

All AMDEC students have access to the Student Resource Centre which is located on their FirstClass desktop. Students can use this area to access Guidance-related information as well as other resources and tips to help them be more successful completing courses within the AMDEC environment. Students who are registered with AMDEC concurrently through their home school should always speak with their home school guidance department regarding personal issues, post-secondary options and career choices. Private guidance chats with the AMDEC guidance counselor may be requested by email using the ‘Send mail to AMDEC Guidance’ icon.

To Top

Please close this window to return to the Student Handbook topic list

 

 

 

Student Handbook 2009-2010

How can the Guidance Office help?

    Course Information

  • Information about graduation requirements
  • Inquiries about transcripts
  • Course selection questions

Career Exploration

  • Regular postings about career exploration resources
  • Information about fields of work
  • Information about government programs
  • Educational Opportunities

Post-Secondary Exploration and Information

  • Information on application and mark submission procedures to OCAS and OUAC
  • Scholarship Information
  • Information about post-secondary pathways

 

Please note: When applying to post-secondary institutions, it is the student's responsibility to ensure that s/he has met diploma requirements and completed the prerequisites for the program to which s/he is applying. For students registered concurrently with their local school, it is the local school’s responsibility to submit marks to OUAC and OCAS for their student’s AMDEC courses. If you are registered only with AMDEC, you must inform AMDEC's guidance counsellor of your post-secondary plans and work with the Guidance Office to complete the application process.

 

To Top

Please close this window to return to the Student Handbook topic list

 

 

 

 

Student Handbook 2009-2010

Ontario Secondary School Diploma Requirements

Click here for printable .pdf version

Students must earn 30 credits in order to obtain the Ontario Secondary School Diploma:

A) 18 compulsory credits as follows:

4 credits in English (1 credit per grade, must have course codes beginning with “ENG”)
1 credit in French as a second language
3 credits in mathematics (at least 1 credit in Grade 11 or 12)
2 credits in science
1 credit in Canadian history
1 credit in Canadian geography
1 credit in the arts
1 credit in health and physical education
.5 credits in civics
.5 credit in career studies

Plus one credit from each of the following groups:

Group 1 credit: additional credit in English, or French as a second language,** or a Native language, or a classical or an international language, or social sciences and the humanities, or Canadian and world studies, or guidance and career education, or cooperative education***
Group 2 credit: additional credit in health and physical education, or the arts, or business studies, or French as a second language,** or cooperative education***
1 Group 3 credit: additional credit in science (Grade 11 or 12), or technological education, or French as a second language,** or computer studies, or cooperative education***
maximum of 3 credits in English as a second language (ESL) or English literacy development (ELD) may be counted towards the 4 compulsory credits in English, but the fourth must be a credit earned for a Grade 12 compulsory English course.
**In groups 1, 2, and 3, a maximum of 2 credits in French as a second language can count as compulsory credits, one from group 1 and one from either group 2 or group 3.
***A maximum of 2 credits in cooperative education can count as compulsory credits.


B) The 12 optional credits may include up to 4 credits earned through approved dual credit courses

C) Other diploma requirements

  1. Complete 40 hours of community involvement activities (instructions for completing and submitting community activities are posted in the Guidance Office area in the Student Resource Centre in First Class)
  2. Successfully complete the Ontario Secondary School Literacy Test (OSSLT). Students who wish to complete the OSSLT at an Avon Maitland school must contact the AMDEC principal early in the school year. The test takes place once a year in all Ontario secondary schools.

To Top

Please close this window to return to the Student Handbook topic list

 

 

Student Handbook 2009-2010

Timetable/Course Changes

Once you have started with AMDEC, any timetable/course changes must be made through the school where you are registered. You can access the AMDEC Timetable Change form from the Guidance Counsellors section of our website. Timetable changes can only be made after you have completed Orientation.

To Top

Please close this window to return to the Student Handbook topic list

 

 

 

 

Student Handbook 2009-2010

Adding a Course


You will be able to add additional courses until February 11, 2011, if:

  • there is space available in the class,
  • you are keeping up with your module completion schedule/due dates,
  • you have the necessary prerequisite course, and
  • AMDEC receives an AMDEC Timetable Change form from your local school, complete with all required signatures.

To Top

Please close this window to return to the Student Handbook topic list

 

 

 

 

Student Handbook 2009-2010

Withdrawing from (dropping) a Course

To withdraw from a course, you must complete the AMDEC Timetable Change form along with your guidance counsellor. This form is available on the Guidance Counsellors section of our website. It is good etiquette to inform your teacher of your decision to drop the course.

To Top

Please close this window to return to the Student Handbook topic list

 

 

 

 

Student Handbook 2009-2010

Ontario Student Transcript & Full Disclosure

If a student withdraws from a grade 11 or 12 course within five instructional days following the issue of the first provincial report card (midterm), the withdrawal is not recorded on the Ontario Student Transcript (OST). If the student withdraws from a course after the time allowed, the withdrawal is recorded on the OST by entering a “W” in the “Credit” column. The student’s percentage grade at the time of the withdrawal is recorded in the “Percentage Grade” column.

To Top

Please close this window to return to the Student Handbook topic list

 

 

 

 

Student Handbook 2009-2010

Requesting an Ontario Student Transcript

There is a fee of $5 when you ask AMDEC to issue an official transcript. The $5 fee (per transcript) must be submitted, along with your request, as a money order or certified cheque made payable to Avon Maitland District School Board to:

Avon Maitland District e-Learning Centre
95 Frances Street East, R.R.#5
Mitchell, Ontario
N0K 1N0

To Top

Please close this window to return to the Student Handbook topic list

 

 

 

 

 

Student Handbook 2009-2010

Personal Issues and Confidentiality

E-mail and chats (public and private) may be read by your teacher, the guidance teacher, the AMDEC principal, the AMDEC Coordinator, other Avon Maitland District School Board administrators, and/or the AMDEC technicians.

Information acquired through phone conversations, in person, or contained in e-mail sent to the Guidance Office, will be stored, either electronically or on paper, in the administrative system of AMDEC, or in the student’s file. This information may be retained as long as the student attends AMDEC and for the following five years. This information will remain confidential within the AMDEC office.

Staff are required, by law, to report to the proper authorities when a dangerous or illegal situation involving a student is suspected.

"When [the guidance teacher and other staff] become aware of information which indicates that there is imminent physical and/ or emotional danger to the [student] or others, they must report the fact to the appropriate authorities."

OSCA Ethical Guidelines for Ontario School Counsellors 2003

In addition, Bill 157 was enacted into law on June 1, 2009, as the "Education Amendment Act (Keeping Our Kids Safe at School), 2009", and came into force on February 1, 2010.

Under the new legislation:

  • all school staff are required to report serious student incidents, such as bullying, to the principal, so the principal can respond appropriately;
  • principals are required to contact the parents of victims of serious student incidents;
  • school staff who work directly with students are required to respond to incidents that could have negative impact on school climate (e.g., racial or homophobic slurs), as well as to those that could lead to suspension or expulsion.

To Top

Please close this window to return to the Student Handbook topic list

 

 

 

 

Student Handbook 2009-2010

Applying to College or University

Begin your post-secondary research by exploring the many resources offered through the Ontario College Application System (OCAS) and the Ontario University Application Centre (OUAC). Be diligent in your attention to detail and your communication with the Guidance Office at your enroling school in order for your university or college application process to proceed accurately.

When applying to a college or university in the province of Ontario, you will apply through OCAS or OUAC. It is very important that you understand the application process, that you observe important dates, and that you communicate your plans with the guidance office at your home school.Your post-secondary application procedure will depend on your registration status with AMDEC.

Concurrent (shared) registrants: AMDEC students who are registered concurrently through their local secondary school must apply to OUAC or OCAS through their local/ home school. Your local/home school will submit your information and marks (including marks in your AMDEC course) to OUAC or OCAS.

Non-concurrent registrants (students whose Ontario School Record is being held by AMDEC): It is important that you inform the AMDEC Guidance Office as soon as you start your AMDEC courses that you have applied, or plan to apply, to OUAC or OCAS. AMDEC is able to electronically transmit transcripts and mark updates to OCAS and OUAConly for students who are enrolled directly with AMDEC, and not enrolled concurrently with another school. Students need to watch the AMDEC Guidance Office in FirstClass® for postings about the application process.

To Top

Please close this window to return to the Student Handbook topic list

 

 

 

 

Student Handbook 2009-2010

Students with Special Learning Needs

Students with special learning needs are responsible for reviewing with the principal of the home/enroling school any special needs before registering in e-Learning courses.

It is the responsibility of the principal of the home school to recommend to the student whether an AMDEC e-Learning course is appropriate for the student and to correspond with the principal of AMDEC regarding any special needs. Differentiated instructional practices are employed as appropriate to individual courses.

The provision of accommodations for a student with an existing Individual Education Plan (IEP) is limited, and restricted by the nature of the program. For those students whose local/home school provides accommodations based upon those assessed needs described in the IEP (e.g., extra time, quiet assessment setting, access to technology such as a computer and software), it is the responsibility of the home school in which the student is registered to consult with the principal of AMDEC and to provide these accommodations as deemed appropriate.

In the case of students who are not registered in a secondary school other than AMDEC, consideration of accommodations detailed in an existing IEP is the prerogative of the principal of AMDEC. The online learning environment does not allow for courses to be modified, for the provision of additional staff, or for the provision of equipment supports.

To Top

Please close this window to return to the Student Handbook topic list

 

 

 

Student Handbook 2009-2010

Academic Honesty

Avon Maitland District School Board’s Statement on Academic Honesty
The Avon Maitland District School Board values the highest standards of academic conduct. Research for essays, assignments, and projects is an important part of the academic process. We want our students to learn proper procedures for citing the work of others and succeed by being honest about the work that they submit. A variety of research methods which are appropriate to the subject, grade and course type are taught to help students avoid plagiarism (the uncredited work of someone else from sources such as the Internet, books, magazines and other sources), a kind of fraud. Students are strongly encouraged to work with their teacher to ensure that the work which is submitted is honest and reflects the student’s best work.

 

Definition of Academic Dishonesty


AMDEC prohibits dishonesty in connection with any school activity. Cheating, plagiarism, or knowingly furnishing false information to the school are examples of dishonesty.

More specifically, the following are a few examples of academic dishonesty:

  • substituting on an exam for another student
  • substituting in a course for another student
  • paying someone else to write a paper and submitting it as one's own work
  • copying with or without the other person's knowledge during an exam
  • doing class assignments for someone else
  • plagiarizing published material, class assignments, or lab reports
  • turning in a paper that has been purchased from a commercial research firm or obtained from the Internet
  • padding items of a bibliography
  • obtaining an unauthorized copy of a test in advance of its scheduled administration
  • using unauthorized notes during an exam
  • collaborating with other students on assignments when it is not allowed
  • fabricating data
  • giving an assignment, test, test answers, exam, or exam answers to current or potential students

Plagiarism is a specific kind of academic dishonesty in which one person steals another person's ideas or words and falsely presents them as the plagiarists' own product. This is most likely to occur in the following ways:

  • using the exact language of someone else without the use of quotation marks and without giving proper credit to the author
  • presenting the sequence of ideas or arranging the material of someone else even though such is expressed in one's own words, without giving appropriate acknowledgment
  • submitting a document written by someone else but representing it as one's own

 

Basic Tips on Avoiding Claims of Dishonesty


Careful attention to your own academic duties is the best way to avoid allegations of academic dishonesty. If you are asked to do something that you feel is wrong or unethical, it probably is. Aiding someone in committing an academically dishonest act is just as serious as receiving the aid. The following tips may help you avoid problems:

  • Protect your computer login identifications and passwords.
  • Since it is impossible to write everything with complete originality, use quotation marks, footnotes, and parenthetical textual notes to acknowledge other peoples' words or ideas employed in your paper.
  • Check with your teacher for proper techniques for citations and attribution if you have any doubts.
  • Do not include sources in a bibliography or reference list if you have not used the sources in the preparation of your paper. To list unused sources is called padding the bibliography.
  • Do not acquire previous papers, lab reports, or assignments used in a course with the intention of copying parts or all of the material. Consult with your teacher on how such materials may be used as general guides.
  • Keep rough drafts and copies of papers submitted in courses.
  • Do not share your current or former assignments, projects, papers, etc. with other students to use as guides for their work.
  • Check with your teacher before turning in a paper or project you submitted in another course.

 

Consequences for Academic Dishonesty


All instances of academic dishonesty will be investigated thoroughly and reported to AMDEC’s principal, the student's parents (if the student is under the age of 18), and the enrolling school as necessary. Students who are found to have violated AMDEC's academic honesty policy will receive a consequence as determined by the principal. These consequences may range from having to redo the original assignment, completing an alternative assignment, receiving a mark penalty on the assignment to ultimately being removed from the course.

To Top

Please close this window to return to the Student Handbook topic list

 

 

 

 

Student Handbook 2009-2010

Communication Protocol

Improving communication skills is a key focus for the Avon Maitland District School Board. Therefore, all AMDEC communications should reflect the writer’s best use of writing rules and conventions.

Each student is unique and different from every other person. In order for students and teachers to work together successfully, given our individual differences, we must practice common courtesy and display good manners in all our interactions with each other and this is even more important in an online learning environment.


In order to be a successful on-line communicator, keep in mind the following:

  • You are expected to be courteous and considerate in your dealings with others.
  • You are not permitted to harass others verbally or physically nor are you allowed to use profane or improper language during chats, e-mail or any other personal or electronic communication.
  • While personal e-mail communication often involves short forms, creative spelling and slang, you are reminded that AMDEC is a school. Any and all communication with your teachers, the principal, the office, and tech staff must be in full sentences and include appropriate grammar, punctuation and correct spelling. Include a meaningful subject line with every e-mail that you send.
  • You are not to give any personal information to your classmates. As with any online environment, you should never give out your address, telephone number, personal e-mail address or descriptive personal information about yourself. Whenever you voluntarily disclose personal information online (e.g., on social networking sites, blogs, through e-mail, or in chat areas) that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible whenever you're online.
  • You are required to communicate with your teacher with the same degree of respect that is required in a traditional classroom setting. If you are disrespectful in an e-mail, a chat, or in the discussion area, a copy of the e-mail or chat will be forwarded to the principal. You will be warned about unacceptable behaviour and in some cases suspended. If the behaviour persists, you will be removed from the course.
  • Class chats and discussions are places for discussion related to the course, not for conversations of a personal nature. "Spamming" is strictly prohibited; that is, you are not allowed to send messages to all people in the class or others within our communication system.
  • Signature lines are sometimes used to add “personality” to e-mails. AMDEC is a public secondary school, and staff and students are expected to be empathetic and respectful toward one another. Therefore, you should avoid including an opinion or sentiment in the signature line of your e-mails. If you use a signature line, it should be restricted to your name and a list of your AMDEC courses. The privilege of adding a signature line to your FirstClass® e-mails may be taken away if it is misused.
  • Students are not permitted to e-mail, chat or correspond with other students within FirstClass® (our communication system), unless under the direct supervision of an AMDEC teacher or administrator.

To Top

Please close this window to return to the Student Handbook topic list

 

 

 

 

Student Handbook 2009-2010

Online Do's

The following statements below highlight acceptable e-mail practices that you are expected to follow.

  • Do keep messages short and to the point.
  • Do review messages before you send them to make sure they are clear.
  • Do be as polite as possible; terseness can be taken as hostility.
  • Do give correspondents the benefit of the doubt; try not to assume the worst. Do be patient with inexperienced e-mail users.
  • Do, if possible, include the portion of the message you're replying to in your reply - people often forget the original context.
  • Do be sure that the subject line reflects the subject of your message.
  • Do read your e-mail often.
  • Do answer your e-mail promptly.
  • Do use abbreviations and emoticons cautiously. Abbreviations and emoticons may be a way to save keystrokes, but if the person receiving the e-mail doesn't understand, the point to the e-mail may be lost, or worse yet, misinterpreted.

To Top

Please close this window to return to the Student Handbook topic list

 

 

 

Student Handbook 2009-2010

Online Don'ts

The following statements summarize unacceptable e-mail practices which you should avoid.
  • Do not invite teachers to a private chat (e.g., do not instant message a teacher). Send an e-mail instead.
  • Do not send a message when you’re angry; cool down, look at the message again and then decide whether you really want to send it.
  • Do not copy an entire, large message in your response just to add a line or two of commentary.
  • Do not reply to “all recipients” unless they all need to see your reply.
  • Do not type in capital letters; this is SHOUTING and is considered rude.
  • Do not use unusual fonts and text colours which can make your message difficult to read.
  • Do not send off-topic messages to mailing lists.
  • Do not “spam” (broadcast messages to multiple lists and/or individuals regardless of their interest in your message).
  • Do not send chain letters or messages. This not only violates AMDEC policies, but may also violate federal law.
  • Do not edit quoted messages to change the overall meaning.
  • Do not forward a personal message without the author's consent.

To Top

Please close this window to return to the Student Handbook topic list

 

 

 

Student Handbook 2009-2010

Technical Guide

Minimum System Requirements

To view content in your course, a compatible Internet browser with certain plug-ins needs to be installed on your computer. Please look through the system requirements to make sure that you have the appropriate software on your computer. Be sure to check that you have all of the necessary requirements. If your system fails to meet the minimum requirements, some content might not work properly.

To Top

Please close this window to return to the Student Handbook topic list

 

 

Macintosh Computers

Please be aware that PC-based machines are the recommended (and supported) configuration for AMDEC's eLearning courses. We do not support Macintosh systems or software. That said, we have had many Mac users complete our courses with no issues. It is the responsibility of the student to provide his/her work in a format that is “readable” by the teacher. We suggest Rich Text Format (.rtf), because regardless of the word processing program, the file is readable cross-platform.
FirstClass® is the communication system for AMDEC courses. The software is available in Macintosh format, and you should find no problems whatsoever with the use of that software. Some courses may require students to use software that is PC-based and does NOT come in Macintosh format. It is the responsibility of the student/parent/school to either purchase or download/use a trial version of that software.

To Top

Please close this window to return to the Student Handbook topic list

 

 

Internet Access

The Internet Service Provider (ISP) and the speed of your internet connection will have a big impact on ability to navigate webpages. We recommend high speed service but it is possible to use dial up. Of course, the faster your connection, the lower your wait times and frustration rate. It is not impossible, but it will require patience to take a course if you have a dial-up Internet connection.

To Top

Please close this window to return to the Student Handbook topic list

 

 

Hardware

  • Computer running Windows XP operating system or newer
  • Reliable Internet connection (high speed is preferred)
  • Multimedia capabilities including soundcard with speakers and microphone
  • Math and some Science courses require faxing service
Our courses are designed for use with Windows-based operating system. They have been successfully accessed using other operating software such as Mac and Linux. However, we do not provide technical support for these systems. We cannot endorse/promote the use of alternate operating systems, as we are asking for specifics in some courses, e.g., Internet Explorer or specific Windows software.

To Top

Please close this window to return to the Student Handbook topic list

 

 

Software

Minimum Requirements:

  • Windows XP or newer
  • Internet Explorer 7.0 or better
  • Shockwave Flash and Authorware (free download)
  • Microsoft Multimedia Player (free download)
  • Microsoft Office or WordPerfect Office or OpenOffice (word processor, spreadsheet and presentation software)
  • Anti-virus software
  • Adobe Reader (free download)
  • FirstClass® (free download)

To Top

Please close this window to return to the Student Handbook topic list

 

 

What browser do I need?

You need Microsoft Internet Explorer 7.0 or higher. If students choose to use an alternate browser and they experience issue accessing the course material, it will be suggested that they switch to Internet Explorer.

To Top

Please close this window to return to the Student Handbook topic list

 

 

Virus Protection

You must install and maintain anti-virus software on your computer if you are taking an AMDEC course. We also encourage users to exercise discretion when opening any e-mail attachment. There are many e-mail and other viruses floating around out there. AMDEC runs the latest virus updates on our servers and work hard to keep our systems virus-free. Please be sure that your virus checker has the latest updates (i.e that you keep your definition files up-to-date).

To Top

Please close this window to return to the Student Handbook topic list

 

 

Pop-up Blockers

AMDEC courses require that pop-ups be enabled for the portal site. If you are using blocking software, you will need to configure it to allow pop-ups. You can set up your pop-up blocker to allow pop-ups from certain sites automatically. This setting is usually found in the internet browser under tools > Pop-up Blocker.

To Top

Please close this window to return to the Student Handbook topic list

 

 

Firewalls and Security Software

The use of a firewall or security software can block access to AMDEC's servers. If you have a firewall on your home computer, you will need to add a rule that allows incoming and outgoing traffic through your firewall for the portal website as well as FirstClass®, the communication software (fc.amdec.ca). Consult your firewall's user manual for further information. If your computer is part of a network that you do not have access to, such as a school or public library, you will need to ask student services or the librarian for assistance.

To Top

Please close this window to return to the Student Handbook topic list

 

 

Music Downloading Programs/File Sharing

Programs you use to download from the internet (such as LimeWire, Morpheus, Bearshare) conflict with many applications, especially web programs like FirstClass® and Internet Explorer.

filesharing program logos


The majority of complications have to do with the spyware that is installed and pushed through. Without your knowledge many computers work their way from application conflicts to “Illegal operation” (and blue screens) to winding your system down completely. Another common example would be the login box for FirstClass® “hanging” and not allowing you to login - even if you have entered the correct information.

While enrolled in AMDEC courses, it is essential that you uninstall any file sharing software currently installed on your home computer, and run a “cleaning spyware program” . FirstClass® will NOT work constantly or consistently - it generally grinds to a halt when any of those programs are not “removed and spyware cleaned up”. Many students have experienced issues as a direct result of these file-sharing programs. While we do our best to support students in all situations. AMDEC cannot be responsible for complications that develop due to file sharing software.

To Top

Please close this window to return to the Student Handbook topic list

 

 

Tech Support

Once students have access to FirstClass® they are expected to use the Tech Support conference form provided on their desktop. Please be as specific as possible describing your problem. Tech Support can also be contacted for assistance through support@amdec.ca

To Top

Please close this window to return to the Student Handbook topic list

 

Orientation Email Website Link

Some students may have a problem getting into the portal site when they click the link provided to them in the orientation e-mail. Students may need to copy/paste or manually type the website address into Internet Explorer to access the portal login page. Once there remember to manually type your userID and password.Do not copy and paste. Sometimes the computer adds spaces and the portal will see it as an error.

To Top

Please close this window to return to the Student Handbook topic list